We are taking every measure to assure the safety of patients, our doctors, and our staff. We are closely monitoring and following guidance from the CDC and local health officials. We provide essential medical care and will remain open to care for our patients. Rest assured we have taken every precaution to prevent the spread of infectious disease in our offices. In every office, we continue to strictly adhere to hygiene and infection control protocols as we always have. We have reinforced staff training in basic and advanced hygiene and confirmed our cleaning and disinfection techniques are consistent with CDC recommendations.
We have increased our surveillance of patients who have scheduled appointments. All patient who receives patient appointment reminders are advised of the following:
If you returned from outside the U.S or visited an area defined by the CDC as an area of high risk IN THE LAST 14 DAYS, OR
- If you had direct contact with an individual with confirmed coronavirus (COVID-19) IN THE LAST 14 DAYS, OR,
- If you had direct contact with a person who is currently being quarantined for coronavirus (COVID-19) exposure IN THE LAST 14 DAYS, OR,
- If you felt feverish and had a cough in the last 24 hours, please call our office to reschedule your appointment.
We are also confirming all appointments with a live phone call to further enhance our ability to identify patients at risk. In addition, at the entrance of each office location, we have posted a sign in English and Spanish repeating the message above. Our computer-based check-in system once again queries each patient with the above questions. All patients entering the office will have their body temperature measured with non-contact thermometers. To the extent possible we will attempt to limit close contact between patients in the reception area by suggesting seating arrangements that avoid close contact.
Any patient who enters the office and is identified as at-risk will be immediately masked and isolated while we contact the NJ Department of Health for further guidance. Our staff has been educated on this procedure and each office is supplied with appropriate personal protective equipment (PPE) for our staff.
Our goal is to be diligent in protecting patients, doctors, and staff from unnecessary exposure while continuing to provide them medical care they need. This is a rapidly evolving situation and we will change our processes as necessary. We encourage you to adopt similar procedures in your own office and to stay well informed of recommendations from the CDC with respect to the COVID-19 Virus.